House of Zyra – Privacy Policy

This Privacy Policy describes how House of Zyra ("we", "us", "our") collects, uses and protects your personal information when you visit, browse or make a purchase from our website.

1. Information We Collect

• Information you provide: name, email, addresses, phone number, payment information (processed securely by third-party providers)
• Automatically collected information: device details, IP address, browser type, pages viewed, cookies, and shopping behaviour
• Order information: order details, contact information, delivery details

2. How We Use Your Information

We may use your information to:

• Process and fulfil orders
• Communicate order updates
• Provide customer support
• Improve and personalise your experience
• Send marketing emails (with your consent)
• Analyse website performance
• Detect and prevent fraud

3. Sharing Your Information

We only share your information with trusted partners such as:

• Shopify (platform)
• Payment providers (Stripe, PayPal, etc.)
• Delivery partners
• Analytics & marketing services (Google, Meta, etc.)

We do not sell personal data.

4. Cookies & Tracking

We use cookies for performance, analytics, personalisation and advertising. See our Cookie Policy for full details.

5. Marketing Communications

You may unsubscribe from marketing emails at any time using the link included in each email.

6. Your Rights (UK & EU GDPR)

You may request access, correction, deletion, restriction, portability, or objection to processing. You may also withdraw consent at any time.

7. Data Retention

We retain personal data only as long as necessary for the purposes above.

8. Security

We take reasonable precautions to protect your information. Payment data is processed securely by third-party providers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always appear on this page.

House of Zyra – Cookie Policy

Last updated: November 2025

At House of Zyra, we use cookies and similar technologies to enhance your experience, analyse performance, personalise content and advertising and support essential store functionality.

What Are Cookies?

Cookies are small text files stored on your device when you visit our Website.

Types of Cookies We Use:

1. Essential Cookies – required for core site functionality.
2. Analytics & Performance Cookies – help us understand how the Website is used.
3. Functionality Cookies – remember your preferences.
4. Advertising & Targeting Cookies – deliver relevant ads and measure campaign performance.

Legal Basis & Consent

Non-essential cookies are used only with your consent. You may update or withdraw your consent at any time via your cookie settings or browser preferences.

Managing Cookies

You may disable cookies via your browser, though this may affect certain website features.

Personal Data & Privacy

Some cookies may collect personal data. Please see our Privacy Policy for details.

Commonly Used Cookies

Below is a table of commonly used cookies on Shopify stores:

Cookie Name	Purpose	Duration	Provider
_shopify_y	Analytics & performance tracking	1 year	Shopify
_shopify_s	Analytics session tracking	30 minutes	Shopify
_shopify_sa_t	Marketing and referral tracking	30 minutes	Shopify
_shopify_sa_p	Marketing attribution	30 minutes	Shopify
_shopify_tm	Traffic management & bot protection	Session	Shopify
cart	Stores cart information	2 weeks	Shopify
cart_sig	Validates cart integrity	2 weeks	Shopify
secure_customer_sig	Customer login/security	1 year	Shopify
_landing_page	Tracks landing pages	2 weeks	Shopify
_orig_referrer	Tracks original referrer	2 weeks	Shopify
_ga	Google Analytics tracking	2 years	Google
_fbp	Facebook/Meta advertising	3 months	Meta